Support

We're happy to help.

Write to support@plant-buddha.com and include your phone model, iOS version, and what happened. We read everything.

Common questions

What does Plant Buddha Plus include?

Your plants, watering schedules, reminders and care tasks are always free. Plus adds the AI helper: identify a plant from a photo, check a leaf for problems, write a care plan for any species, and answer questions about your plants. There's a one-week free trial.

How do I cancel my subscription?

On your iPhone open Settings → your name → Subscriptions → Plant Buddha, or tap Manage subscription in Plant Buddha's Settings. Cancelling stops future renewals; you keep Plus until the end of the period you've paid for. To get a refund, use reportaproblem.apple.com, since Apple handles billing.

I subscribed on another device or reinstalled the app.

Open Settings in Plant Buddha and tap Restore purchases.

Why did I see "You've used this month's photo checks"?

To keep the service affordable, each subscription includes a monthly allowance of photo checks (identifying plants and checking leaves) and of care plans and questions. They reset on the 1st of each month (UTC).

The AI says I'm offline, or isn't answering.

Check your connection and tap Try again. If it keeps failing, write to us with the message you see.

How do I back up or move my plants?

In Settings → Data, choose Back up my plants… and save the file somewhere safe, like iCloud Drive. On the new phone, install Plant Buddha, open Settings → Data and choose Restore.

Where is my data?

On your phone. See the privacy policy for exactly what is ever sent anywhere.

Just want to say hello? hello@plant-buddha.com